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2 weeks ago
The charging port stopped working on a 2018 iPad Pro here. Contacted apple (applecare) through the iPad - they called back in TWO MINUTES. In 2 days a new iPad was here via FedEx. In an hour the new iPad was restored from a cloud backup of the broken iPad. The old iPad is now boxed in Apple's shipping box (the new one came in) with their prepaid return label on it. Shout out for GREAT service. ... See MoreSee Less